Funville Support
Need a hand? Email Nexrax@icloud.com and we'll get back to you. It helps to mention your device and what you were doing.
Common questions
I bought something but don't have it.
Open the Shop, go to the Store tab and tap Restore Purchases. The VIP Pass and the Welcome Pack's Golden Putter come back on any device signed in to the same Apple Account. Gem packs are used up when bought, so they can't be restored.
How do I move my park to a new phone or iPad?
Sign in to Game Center with the same Apple Account on both devices. Funville keeps a copy of your park in your iCloud and offers to load it when it finds one that's further along.
Does my park earn while I'm away?
Yes, once you've hired Marshals. They earn for a while even when the app is closed; the limit grows as you build holes and open blocks across the street, and the Star Workshop can stretch it further.
What is the Weekly Cup?
A little pop-up park each week (Monday to Sunday) with a twist. Earn money there to win Bronze, Silver and Gold medals for gems. VIP and other bonuses don't count in the Cup, so it's fair for everyone.
Are there ads?
No. Never. The free Boost charges as you play, then gives a short burst of extra earnings, without watching anything.
More answers are in the FAQ.
Leave the rankings and delete your data
Your park is saved on your device, and deleting the app deletes it there. If you use Game Center, a copy is also in your own iCloud, which we can't see or touch. If you joined World Rankings, open World Rankings in the game and tap Leave the rankings at the bottom: your park name and scores leave the live rankings straight away, and backup copies expire within 14 to 30 days. To ask us to delete anything else, email Nexrax@icloud.com. Park names and how they're checked: Park names and fair play.
Privacy
Funville collects no personal information. See the privacy policy.